What is aged care?
Aged care refers to the range of services available to older Australians who need support with daily living — whether at home, in a community setting, or in a residential facility.
The Australian Government funds and regulates aged care, with providers delivering services under the Aged Care Act 1997.
Types of aged care
| Type | Description | Best suited for |
|---|---|---|
| Home Care Packages | Government-subsidised support at home (Levels 1–4) | Those who can live at home with some support |
| Commonwealth Home Support Programme | Entry-level support services (meals, transport, domestic help) | Those with basic needs |
| Residential Aged Care | Full-time care in a facility (nursing home) | Those who can no longer live safely at home |
| Short-term / Respite Care | Temporary care to give carers a break | Carers needing short-term relief |
Who provides aged care?
Aged care is delivered by approved providers — not-for-profit organisations, government-owned facilities, and for-profit private operators. All providers must be approved and regulated by the Aged Care Quality and Safety Commission.
Search for approved providers at myagedcare.gov.au.
How to access aged care
- Contact My Aged Care (myagedcare.gov.au or 1800 200 422) to register and request an assessment.
- Complete an ACAT assessment — a free in-home visit to determine eligibility and care level.
- Receive your approval letter confirming the type and level of care approved.
- Choose a provider and arrange services or admission.
- Complete a financial assessment with Services Australia to determine your fee contribution.
Start early: Wait times for some services can be substantial. Contact My Aged Care as soon as care may be needed — even if not urgent yet.
Costs: what to expect
| Type of care | Typical annual cost to individual |
|---|---|
| Home Care Package (Level 4) | $4,000–$37,000/yr (after government subsidy) |
| Residential aged care (low income) | $25,000–$40,000/yr |
| Residential aged care (moderate income/assets) | $45,000–$80,000/yr |
Use our free residential aged care cost calculator to get a personalised estimate.
First steps for families
- Have an early conversation with your parent about their preferences while they can participate.
- Register with My Aged Care — there is no cost and no commitment.
- Arrange an ACAT assessment to understand what level of support is needed.
- Seek a financial assessment from Services Australia to understand likely costs.
- Consider professional advice — an accredited aged care financial adviser can help model costs and identify strategies.